إعلان مبوب المشاهدات: 619
Required - Customer Relation Executive - - الإمارات
رمز الإعلان: 226143Required - Customer Relation Executive
Position: Customer Relation Executive Job purpose: To answer inquiries, resolve complaints and provide information in a timely manner to ensure a satisfying customer service journey in a professional manner to uphold a proficient reflection of the company image. Accountabilities: • Ensuring customer satisfaction and decreasing company’s liabilities by providing help and advice, investigating and solving customers' problems, Communicating courteously and providing pricing and delivery information for Hydra projects • Making sure all paper work for all transaction (consolidation/resale/reallocation /payments) are completed, accurate and within the allocated timeframe • Creating and maintaining customer service reports • Communicating and coordinating with internal departments regarding assigned projects • Handling changes in policies or renewals • Working with the Head of Department to ensure proper customer service is being delivered • Issuing contracts Sales and Purchase Agreements for unit ownership • Responsible for Collections and serving customers • Perform other duties as assigned by the Direct Manager. Responsible for Collection for assigned projects • Responsible for Tawtheeq procedures (applications, payments, processing paperwork and track record) Requirements: Education: High Diploma or Bachelor’s Degree in a related field Work Experience: minimum of two years’ experience in Customer Service or Collections Knowledge: • Word, Excel, PowerPoint, Access and Outlook • Real estate industry policies and procedure • Professional Communication and Writing skills ** Bilingual is a Plus
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الغرض: | وظيفة خالية |
التواصل سيكون مع | صاحب العمل |